Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your nightwear products in a timely and reliable manner. Please review our shipping policy below for complete details.
Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day. Once your order is dispatched, you will receive a confirmation message with tracking details.
Delivery Time
Our standard delivery time is 3 to 5 business days nationwide. Delivery timelines may vary slightly depending on your location, weather conditions, or unforeseen courier delays.
Shipping Charges
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A flat shipping fee of PKR 199 is applied to all orders.
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Free shipping is available on orders above PKR 3,999.
Delivery Coverage
We currently deliver across Pakistan. If your area is considered remote by our courier partners, delivery may take additional time.
Order Tracking
Once your order has been shipped, you will receive tracking information via SMS or email, allowing you to monitor your shipment in real time.
Order Delays
While we strive to meet our delivery timelines, delays may occur due to circumstances beyond our control (e.g., weather conditions, courier issues, or high order volumes). We appreciate your patience and understanding in such situations.
Incorrect Address / Failed Delivery
Please ensure that your shipping details are accurate at checkout. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses. Additional charges may apply for re-delivery.
Contact Us
If you have any questions or concerns regarding your shipment, feel free to contact our customer support team. We are here to assist you.